Tuesday, April 20, 2010

How to Help Us Work Better For You

Our goal is to stay profitable and to have satisfied clients; meeting their needs and being a source of education and options.

One thing that helps us make necessary changes is customer imput. Obviously we filter out the imposible, the suggestions that are come from people who are never satisified and would not be happy without a miracle. We research the references of the people we hire and are very selective in the people we choose. We also try to provide training that is lacking and continual education.

One of the things we cannot do is record what is occurring in the treatment room. If you have and incident that you believe should not have happened, experienced a harried technician or did not get want you came here knowing that your encounter was not positive; we need to hear about it.

Talk to the manager or the owner about your experience. We can think that all is well and suddenly we discover a problem. We prefer to address a situation before it becomes a habit, if the situation is not something that is in our protocols or is not something that should have occurred. We are the ones that can change the situation, but only if we know about the experience. Sometimes if you have expected a more relaxing "spa" experience, we may suggest another spa so that you can find that soothing experience.

Our treatments by protocol are result oriented. Our aestheticians should explain anything that you are having done for the first time, or how the treatment is different.

Our aestheticians should (in consults) provide you with several different options and give you suggestions on how to maintain your skin (after examining) your skin.

You should also be given pre-and post care on your treatments. If you do not receive these, please let us know. We cannot change inadequacies, if we are unaware that they exist. If we cannot help you, we will send you the place that can meet your needs. We also appreciate positive comments. They go a long way in making our day.

On a personal note, many of you have made comments on my writing "style". I do not have a creative writing masters degree. However you may like to read my first self-published novel. E-mail me for details. Happy treatments!, Joy

Thursday, April 15, 2010

Tips and Basic Truth About Sun Protection

Ageless Remedies is your place to come for facts and protection from the sun.

Here are a few tips: The FDA is working on banning Sun Protection numbering from products. The reason is that the number is misleading. A sun-block rating of 75 can provide you with a false security. Actually, if you use the right products and are more concerned with the ingredients, you only need a sun-block of 30. This gives you a blockage of 97-98% ; so why spend the extra money. There is also a lot of concern over the chemical sunscreens as it still is not sure about the absorption safety going into the skin....the toxicity factor.

Next, you should be more concerned with the ingredients. Physical ingredients...the % of Titanium Dioxide and Zinc Oxide which are minerals naturally occurring in the earth is a better indicator of sun protection. You need a 6% concentration of one of these to have full spectrum protection...UVA and UVB.

You can use a Sunblock and use it enough to not burn, but still get interior damage which will later show up as pigmented areas or pre-cancerous growths. Using Anti-oxidant serums (which we have in several concentrations and combinations) along with eating foods high in Vitamin C, and wearing thick-weave dark clothing and hats offer added protection. Vitamin C in our Skinceuticals brand travels down to the lower skin levels helping to prevent premature aging. The serums should be used in addition and previous to adding sun protection.

Add to your vitamin D (as sunblock breaks down D) and use adequate amounts of sun protection (a shot glass full) of sunblock to each arm and each leg, one for the front of the upper body, one for the back, almost one for the face and chest. Remember to reapply every two to three hours or more if you are in the water; and if you are toweling off. Our Serum 20 with 20% Vitamin C (AOX) has the most protection as once it is absorbed it stays in the skin; cannot be rubbed off or washed off. It has a half-life of four days which means that you have less protection the next day and after four days no interior protection. For best results use daily (use as directed).

Obviously, we can't avoid the sun, but we should limit our exposure to less heated times of the day, (before 10 and after 4 in the afternoon).

All sunscreens protect more against burning (UVB) rather than (UVA) so the best thing is to use education to protect your skin and stave off both premature aging, dehydration and cancerous growths. Many women tend to be very religious about sun protection on their faces, but neglect the rest of their body. This leaves an area for cancerous lesions to develop.

Don't forget that glass does not protect from UVA damage so a UVA protector is vital to prevent those wrinkles and heavier parentheses. You can cut down on some of that damage with a physical sunscreen and adding some of those screens that are sold to put on the window.

Last year I wore a lot of white hats and cover-ups on the boat...this year I will be switching to dark, heavy weave or a couple outfits from Solumbra.com which offer some light khaki colored clothing with a SPF rating of 30.

When my son and daughter in law come to enjoy the lake, sun and boat, I will be spending more time (safety-wise and enjoyment-wise) with the grandchildren indoors. Enjoy the sun safely...Joy (a former sun-worshipper)

Friday, April 9, 2010

Advantages of a Med Spa

How many of you have drawers of unused skin creams that you have used for a short while and then lost interest, and they have piled up and expired?

When I was in the drugstore the other day I was taking in all the products that "supposedly" work on wrinkles or rejuvenate the skin. I was thinking that this environment at Ageless is such a plus. First of all, you can walk into the Spa and immediately get someone to answer a question about a product. Our people are constantly be educated and urged to educate themselves.

If you do not have a question answered to your satisfaction, let us know. No one knows all things, but we will try and look up and find an answer.

Did you know that there is a difference in Retina A and Retinol? Retina A is a prescription drug. An over-the-counter product may have all of the words you know are anti-aging, however due to FDA standards, they cannot have the concentration or trade marked product that are on our counters. The percentage of the product may also be lower. One of our Obagi products that contains Retina A is Tretinoin. This like most of our other products comes in different concentrations and is a prescription product. Retina A is a vitamin A derivative and is a good wrinkle reducer (not for really deep-set wrinkles).

Some products advertised as Vitamin A cannot legitimately claim that they reduce wrinkles.

Even with us, if you have very sensitive skin, a lower concentration of Tretinoin may please you and your skin. The product can still do what it proclaims but at a slower rate than Tretinoin at a higher concentration. Our aestheticians will be glad to point this out.

We all (every once in awhile) fall for the product that promises "miracles" but stay educated, be educated and wise about your purchases and take advantage of our consults that in combination with our skin treatments can make your skin close or better to its former state. Come in and see us.

Remember too, that even with our products, if you want rejuvenation and and have not led a healthy lifestyle, one without adequate sunprotection, or if you have auto-immune diseases, there is a limit on what you can use/or how long it will take. A young woman who has used botox as soon as she is aware of her deep set frown lines, may stave off how often she has to have botox, or the amount she has to use.

Come in and see us; and find out what you can do to rejuvenate or protect. Call or write us with your questions. Do not forget we have a small library of skin-care books and will do what we can to make sure we can meet your needs within a reasonable expectation depending on your "skin-age" and desire to improve. Joy